Appointment Changes or Cancellation
Appointment changes or cancellations made at least one business day in advance allows our team the opportunity to accommodate other guests and will be greatly appreciated. Cancellations made with less than 24 hours’ notice will be subject to a charge of 50% of the service fee. No-show appointments are subject to a cancellation fee of 100% of the service appointment.
Please arrive at least 5 minutes prior to your scheduled appointment. This will allow you time to unwind, enjoy a beverage and preview a possible new look in our various fashion magazines.
To ensure the prompt start of all appointments we reserve the right to reschedule any appointment for a guest that arrives 15 minutes late, or more, to another convenient time. We will always do our best to accommodate our guests, however, we can only do what we can with the time available.
Expat Hair Studio stands firmly behind all of its salon services. If for any reason you are not 100% satisfied with your service, please contact us immediately so we can remedy the situation. Tweaks and adjustments will be honored for one week after the date of service.