I would like to thank you for a fantastic experience from the moment I walked thru the door to
leaving your salon.
I was warmly greeted and after being seated, offered an assortment of beverages served on a tray
with biscuits and water – just a small touch that makes one feel pampered and well looked after.
My meeting with Jacky was quite professional in the way she introduced herself, asked what kind
of style I was going for, then taking a closer look at the previous cut I had done by another “TOP
END” salon. I was frustrated with my previous cut because what I wanted and what I got were lost
in translation. What was most impressive was how Jacky told me her process up front. First, she
showed me photos of what she thought I wanted and we agreed on a style. She then started
cutting and talked me through the style and later “tweaked” the style to my preference. I have not
felt so understood in my 18 years of living in this country ! To finally have someone “get it” is
liberating and wonderful. That’s why I had to write you and thank you !
Oh, the clincher was the follow up call and open invite back – in case my style needed more
Having my hair done at Expat Hair Studio is always like a day off – having those few hours where I get spoiled are just pure heaven for a mum of two. Greeted by a warm welcome & smile, latest magazine to catch up on the new trends or gossip and that special cup of coffee with a nice piece of chocolate – just rounds the whole experience off. Jacky and Kat surely go above and beyond to fulfil every customer’s wish – be it colour change or a new look.
Being a customer of Jacky for the last 7 years I do know that she always thrives for the best result – loves to be challenged and makes sure the customer gets the best service. She always shows interest in you as a person or your family – how she does remember family member name’s and facts about so many customer’s – I have no idea – but that makes every customer feel special.
I can’t believe how the salon turned out to be bigger, catering every need – more stations but also even more qualified staff – I knew Ramie from years and years ago when he was highly recommended to me! Again Kat and Jacky make sure they do have well trained staff to serve their customers. The daily business runs smoothly and everyone knows what their task is… it is just lovely! I can’t wait to have another day off soon!
I have been a client at Expat Hair Studio since Kat and Jacky’s first salon in Singapore and boy it was a relief finding them after a slew of hit and miss experiences at other salons !
They offer a first class service and now have a beautiful new salon in Joo Chiat Road. Kat has been colouring my hair and it’s a godsend as she understands what I want and delivers a beautiful result something I found very difficult to find elsewhere in Singapore. It’s just like going to your favourite salon back home.
Been having my hair done by Kat for many years now and I can honestly say I have never had a bad hair day!!! And that says a lot in this humidity!!!!
Been fantastic to watch the salon grow from a little seedling to the full bloom it is today.
Kat and Jaclyn work amazing together and the team has grown into great stylists and hairdressers that are not only passionate about what they do but have so much fun doing!
Here is to many, many more years of cutting, colouring, styling and fun!!!
From the moment you walk into the new Expat Hair Studio on Joo Chiat Road, you are transported into the hub of Singapore hair! Jacky, Kat and the team are at the forefront of Hair Innovation; their cutting and colouring skills are like no other found in Singapore. I have been visiting Jacky for over two years now and NEVER leave unsatisfied. The new Olaplex treatment also means my colour retains it’s glossy, shiny properties longer and what discerning client wouldn’t love that. Two very large thumbs up for Jacky, Kat and the entire team. Keep on doing what you do.
If you want a home from home service, then I can recommend Expat Hair Studio. Having been a ‘blonde’ expat in Asia for 15 years, the team always deliver first class service and take the time to listen to what I want done and treat every visit like it is my first, (as well as making a good latte and a free chocolate!).
Amazing hairdressers that do amazing cuts and colours!
The best salon in Singapore. Great colour and cuts consistently, at an affordable price. Won’t go anywhere else.